FAQ

Providing pet cremation services with a caring touch

Is cremation right for you?

Below we answer many of the questions customers come to us with.

We hope you find them helpful.

If not, then please contact us asap and we will help you all we can.

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What is Pet Cremation?

Cremation is a quickening of the natural process after one passes. The process takes place in a modern facility, utilizing heat and flame and returns the body to its original elements.

How do I know I'll be getting my pet's ashes and not someone elses?

We use a multi-chamber oven so each pet is exclusively cremated in her/his own chamber. This means you get the cleanest cremains; ensuring no cross-contamination of ashes.

Is your facility environmentally safe?

Yes! We just upgraded our entire facility and use a state-of-the-art crematory unit that is more environmentally efficient with little-to-no emissions. For more information see Our Facility Page.

Why Cremate a pet?

Cremation is a wonderful way to preserve the memory of your pet. Many of us would like to keep our beloved pets close to us, but do not have the means of having a ground burial. Also there are those of us that would like to spread our pet’s ashes in a special place – the ocean, mountains, or favorite hiking spot.

What is the cost of pet cremation?
  • Prices are based on the type of cremation and the weight of animal.
  • Prices range from $40 – $200 for cremains to be spread in a private vineyard in Paso Robles.
  • Prices range from $100 – $600 for cremains to be returned to you in a beautiful wooden urn.
  • Please call us directly for your personal quote.

Call Toll Free: 888-216-6127

Email: questions (at) edenmemorialpetcare (dot) com

Why is pet cremation getting more popular?

The industry has seen a dramatic growth in the last 10 years.

More people are using cremation today as another alternative to home burial or general disposal. Cremation offers a more personalized option for clients.

Other reasons for growth in the industry include technology and awareness. Human cremation has been around for centuries and has been the norm for many countries.

With more and more people choosing it as an option for themselves for either health or religious reasons, it overflows to the decision making process when it comes to the death of their pet.

Overcrowded cemeteries and expensive plots and funeral costs all take a part in the influence of using cremation.

When does the cremation take place?

Within one week of your pet being either delivered to our facility or picked up at your local veterinarian’s office.

Where does the cremation take place?
What is “country burial?"

A country burial is a generalized term used in the industry pertaining to mass or communal burial (and may not involve cremation at all).

You should consult your veterinarian on the service or company they use. If you do not feel comfortable with the answer you receive, do more research until you are satisfied or contact us and we’ll help you out.

Call Toll Free: 888-216-6127

Email: questions (at) edenmemorialpetcare (dot) com

If I choose communal cremation with Eden Memorial Pet Care, may I still visit my pet?

Unfortunately, at this time we are unable to offer access to the private property where we spread our Communal cremains. This is solely due to the respect of privacy to a business and residence located on this property, who graciously allow us to use their land.

What if my veterinarian doesn't use Eden Memorial Pet Care?

That’s OK! You have two options:

A. REQUEST US
Every veterinarian has the capabilities of properly holding your animal until we are able to pick them up for cremation. Have your veterinarian contact us directly for instructions, or contact us yourself and provide us with your veterinarian’s information.

For more information go to How To Use Us

B. CONTACT US DIRECTLY
We are available to take your calls from 9 am to 5 pm, Monday-Friday. We are closed Saturday and Sunday.

Our Facility Manager (Paso Robles, CA) is available for appointments for cremation services Monday-Friday, 9 am to 5 pm. Please call directly for an appointment.

To ensure the utmost professional and secure environment, we are located in a gated facility. We do require a scheduled appointment with our staff.

Before visiting our facility please read our Visitor Policy

For more information go to How To Use Us

Or Call Toll Free: 888-216-6127

Email: questions (at) edenmemorialpetcare (dot) com

I’m having trouble with my pet's passing – can you help?

Yes we can! We understand what it is like to lose a beloved friend and companion. We work with local grief support groups and therapists.

Please call us just to talk, or to get a referral for more support. A great resource may be your local Hospice organization. In SLO County you can contact them at: 805-544-2266

There is also a Pet Loss Support Group which meets at the San Luis Obispo Hospice on Monday. http://www.hospiceslo.org/services/support-groups

We also have a Pet Loss Information Page to help you!

Call US Toll Free: 888-216-6127

Email: questions (at) edenmemorialpetcare (dot) com

Kind Words

Image of Badger the dog
“Thank you for treating my dog Badger and me with such respect.”

Charles Greenwood

If we can help in any way, please don’t hesitate to contact us.